Marketing

Customer service agent

JOB DESCRIPTION

Position Title : Customer service agent
Job type : Permanent
Industry : IT
Location : St-Laurent
Publication date : 24/04/2020
Conditions : To be discussed

Job Summary

Founded in 1996, Trisotech is a world leader in digital transformation and has been selected as one of the 10 fastest growing companies in the field of business process automation by Business Headlines. We are looking for a Customer service agent. This person will join a multidisciplinary team that creates and maintains the various products offered by Trisotech.

1. Tasks and responsibilities

  • Take information from potential customers.
  • Make outgoing and / or incoming calls
  • Communicate with potential customers for qualified
  • Make telephone appointments with clients
  • Follow up with customers

2. Desired qualifications

  • 1-3 years experience in a call center or customer service agent
  • Excellent knowledge of oral and written French and English (grammar and spelling)
  • Essential bilingualism (French + English)
  • Ability to work without supervision
  • Able to work in a rapidly changing environment
  • Resourceful

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