Sale & Marketing

Customer service agent


Position Title : Customer service agent
Job type : Permanent
Industry : IT
Location : St-Laurent
Conditions : To be discussed

Job Summary

Founded in 1996, Trisotech is a world leader in digital transformation and has been selected as one of the 10 fastest growing companies in the field of business process automation by Business Headlines. We are looking for a Customer service agent. This person will join a multidisciplinary team that creates and maintains the various products offered by Trisotech.

Tasks and responsibilities

  • Take information from potential customers.
  • Make outgoing and / or incoming calls
  • Communicate with potential customers for qualified
  • Make telephone appointments with clients
  • Follow up with customers

Desired qualifications

  • 1-3 years experience in a call center or customer service agent
  • Excellent knowledge of oral and written French and English (grammar and spelling)
  • Essential bilingualism (French + English)
  • Ability to work without supervision
  • Able to work in a rapidly changing environment
  • Resourceful
Joining Trisotech allows you to benefit from numerous advantages:
  • Join a Quebec firm recognized on the market with its clients for 28 years ;
  • Evolve in a professional environment where human values and the balance between work life and family life are considered (the loyalty of our employees is proof of this);
  • Completely free immigration file until Canadian permanent residence is obtained
  • Benefit from an unparalleled personal support service (+30 100% satisfied files);
  • Be supported in the process of reception and social and cultural integration (social and sporting activities);
  • Competitive salary and benefits (partial teleworking, flexible schedule, vacation depending on experience, group insurance, Employer pension fund participation, profit sharing, etc.)
  • Be supported by a financially strong company and a team and leaders who care about your well-being.